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Thursday, January 30, 2014

INSY 440: Post 2: Data and Information: Mont-Saint Saveur introduces RFID GoPasse Cards!



Thanks to the new RFID GoPasse Cards, Skiing at Mont-Saint Saveur has been brought to a whole new level. A while back, this skiing resort announced that it was going to implement radio-frequency identification (RFID) technology at its marvelous and, at least, Quebec renowned mountain.



Even though folks representing this skiing mountain claim that introducing the RFID technology was a so-called “green initiative,” I believe, as will many, that this effort will transform the way skiing is done, the company makes its profits, and the way people will interact with such a system.



To begin with, well, on the skiing side, this GoPasse will allow skiers to track the “number of runs [they] make in a day,” in addition to how many times a skier skis during the year. In addition, GoPasse is also trying to engage the consumer, by enabling the top 25 skiers of the season to “collect virtual pins.” Even more, the person who turns out to be the top skier will get “his name engraved on the GoPasse Trophy.”



Moreover, let us look at the profits side. Above all, the GoPasse will definitely allow the Mountain to offer special deals to certain customers, and try to get that extra dollar of a given customer. For instance, (this is just one example) they may offer discounts, in boutique stores, restaurants, and repair shops, based on the number of time a skier goes to the mountain. Heck, maybe even give him or her, a free day pass, a free coffee, or at least something “free.” And the reason the Mountain would do that, once again, would be to keep the loyal customers happy, so they can keep coming back and referring others to do come back as well.



Finally, there are 5 different ways the GoPasse will change the way people interact with the mountain.

Number 1: One card does it all. Just leave it in your jacket for the entire season.
Number 2: No more waiting lines. (Everyone despises them J)
Number 3: 10% - 15% off Ticket Discounts
Number 4: Reusable Card
Number 5: Card Replacement cost only $5


All in all, Mount Saint Saveur has added RFID technology to its facilities for one reason, and one reason only. It not only creates value for them, as an organization, but it also allows them to better serve its customers, and this  maybe even gives them a competitive edge over its customers, since it “is the second resort to get RFID gates in Quebec!”



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